Recent Water Damage Posts

What To Do If You Have a Leaky or Broken Pipe

11/15/2021 (Permalink)

two air movers placed in a clean kitchen. Concept of water restoration services If you have a broken or leaking pipe give SERVPRO of East Round Rock a call!

What Should You Do If You Have a Leaking or Broken Pipe?

Gone are the days when homeowners had to trek to a well to draw water. Nowadays, with just the turn of a bathroom or kitchen faucet, water flows freely. Hidden in the walls and floors of your home are a series of pipes that supply water to your entire home. Unfortunately, broken or leaky pipes can cause your house to flood. If your Round Rock, TX, home has sustained damage, you must have a strategy for dealing with it.

Find the Leak
When a pipe bursts, the source of the flood is often obvious. For leaky pipes, however, finding the root of water damage can be tricky. Still, before you can fix a broken pipe, you must locate it. If you don’t have plumbing skills, you may not be able to go it alone. Instead, you must rely on a licensed plumber to find the leak. When you do, expect the plumber to take the following actions:

  • Ensure no legitimate water is flowing inside or outside the home
  • Check the water meter’s leak indicator
  • Compare water meter readings
  • Look for signs of water damage
  • Examine pipes

Contact the Insurance Company
Many homeowners are surprised to learn that their insurance policy covers damage caused by leaky or broken pipes. Whether you have a flood or just a bit of moisture, you should contact your insurance company. An adjuster can advise you on which restoration and repair costs are included in your insurance coverage.
As you probably know, a flood can destroy your home. Not only do floods often cause short-term damage, they usually leave behind long-term remnants. To preserve the comfort, value and appearance of your dwelling, you can’t leave your house’s recovery to chance. Instead, consider working with a reputable restoration service in Round Rock, TX. Simply put, you can’t overestimate the importance of having the right expertise, equipment and skill in restoring the condition of your home.

Burst Water Main: How to Protect Your Business After a City Main Break

9/27/2021 (Permalink)

Hand turning off water valve Shut off the main water valve.

How to Protect Your Company Following a City Main Break

City water main breaks can be catastrophic for your business, especially if they go unnoticed, because of the potential plumbing problems in your building. If you notice the signs of a city main break, then you may want to take the following proactive steps.


1. Check Your Commercial Insurance Policy

While you may think that your insurance policy covers a burst main or that the city will pay for the damage, that is not always the case. Most commercial policies will not cover clean water damage unless it is from a fire suppression system or you have an additional policy endorsement, and the city is not responsible for damage that occurs on your property.

2. Shut Off Water Main

If you notice that there is flooding in the street outside of your business, or you see sediment coming through your faucets, you may want to shut off the main water valve to your building because these are signs that the city main may be compromised. Shutting off this valve protects your building from further damage and gives you time to notify the city.

3. Flush the System

Once you have shut down the access point for any more incoming water, you may want to flush your system to prevent any further plumbing problems. You can do this by turning on the faucets nearest the buildings main. By using the faucet near the location, you may be able to prevent any debris or blockages from further working their way into the system.

4. Call a Professional and Install Preventative Measures

After the city has fixed the main issues and repaired the broken pipe, you may want to call in a plumbing specialist in the Round Rock, TX, area to inspect your system and possibly install a water main filtration system. This system will help to prevent any debris or sediment from future issues from entering your buildings plumbing and causing problems.

Plumbing problems can be frustrating for business owners, but especially when they are not the fault of the business. While busted city mains can be devastating, the above steps may help you protect your company.

How To Clean Up Sewer Damage

6/29/2021 (Permalink)

Repairing a sump pump in a basement with a red LED light illuminating the pit and pipe work for draining ground water Use a sump pump to remove as much water as you can.

The Sewer Cleanup Process

You walk into your home in Round Rock, TX, and immediately you smell it. The telltale odor of sewer backup permeates the air. You find the problem and call restoration experts who specialize in sewer cleanup. After doing so, you should shut off the water and power to the area and then leave the space to keep you and your family safe from the contaminated water. When the professionals arrive, this is the process they are likely to follow.

Containing the Sewage

The first step of the cleanup process is stopping the spread of the contamination. There are several parts to this step:

  • Technicians don protective gear to keep themselves safe.
  • Remove and bag any affected items.
  • Identify the perimeter of the area the contaminants have reached.
  • Seal off the area so that microbes and bacteria do not go any further.

Removing the Water

After the damage from the flooded toilet has been identified and contained, the next step of sewer cleanup is water extraction. Using industrial pumps, technicians remove as much of the water as they can from the area. The faster water is removed, the faster the actual cleaning process can begin.

Assessing Items and Materials

Certified experts are trained to recognize which items can be cleaned and which items need to be discarded. After the water is removed, they discard unsalvageable items and put others aside to be restored.

Drying the Area

At this point, nothing remains that can't be dried and saved, so the intense drying process begins. Technicians increase airflow and use dehumidifiers to completely dry the area and prevent mold growth.

Disinfecting Items and Materials

Even though the area is dry, it is still not clean. Bacteria may still be on the remaining floors and walls, so they need to be professionally disinfected. Salvageable materials and items are restored and returned to the area.

At this point, everything is dry and clean. The sewer cleanup process concludes with walls, floors and other essential items that had to be discarded being replaced.

3 Steps To Fix a Leaking Kitchen Sink

3/9/2021 (Permalink)

Drainage system under sink leaking A leaky kitchen sink may seem like a minor issue, but an ongoing leak could have serious consequences.

Here Are Three Steps To Fix An Under- Sink Leak

A leaky kitchen sink may seem like a minor issue, but an ongoing leak could have serious consequences. Homeowners or occupants may be able to fix a malfunctioning faucet, drain or drain seal at a residence in Round Rock, TX. A leaking supply line or other plumbing problems that could cause flooding to require expert repair. 

1. Find the Source of a Sink Leak
A leaky or broken water supply line may visibly drip or spray water in a home. A P-trap or sink drain leak may only be evident after water has run through the sink. If you cannot locate the source of a leak, shut off the water supply and contact a plumber.

2. Fix the Faucet, Drain or Seal
A leaky faucet is relatively easy to replace, along with one or two washers or gaskets. A P-trap leak may require clearing a blockage, tightening connections, or replacing a corroded trap. A sink drain leak may need to be unscrewed and repacked with plumbers putty. A broken supply line is more likely to cause Category One water damage or flooding and require expert repair.

3. Contact a Plumber If a Leak Continues
If the kitchen repair measures you take to stop a leaky sink are not effective, it is a good idea to call a plumber sooner rather than later. The longer an under-sink cabinet or other areas remain wet, the higher the risk of major water damage and mold.
A leaking sink often starts off as a drip, but a problem that goes unaddressed could end up flooding a home kitchen in Round Rock, TX. If you cannot resolve the underlying cause, contact a plumber to minimize primary damage. An under-sink cabinet that has been exposed to water for a long period of time or repeatedly may suffer primary and secondary damage.

Are Water-Related Losses Covered by Insurance?

2/10/2021 (Permalink)

Hands holding a portfolio with an insurance form with the sentence  Are you covered? Do you have water damage coverage?

What Is Covered By Your Insurance Policy

Many businesses in Round Rock, TX, face steep costs to repair water damage. Water from damaged pipes and other sources can cause a lot of damage that needs to be repaired by water restoration professionals. 

Freezing
Many damage claims are caused by frozen pipes. When a frozen pipe occurs, water may slow down or not flow through it at all. This causes pressure to build up and the pipe to burst. Unfortunately, this event is typically not covered by insurance companies. However, there are certain exceptions. Here are the times when frozen pipes are covered:

  • There is damage to fire protective systems
  • You did your best to maintain heat in the building
  • You don't maintain heat, but you do drain all the pipes in the winter

Sudden Water Damage
Suddenly damaged pipes and appliances are covered under most policies. For example, you leave for the weekend without leaking pipes and return to find one has ruptured and water is pooled on your floor. This has caused extensive damage to your flooring. Because it was sudden, you can expect to have the repair costs covered. Additionally, you can expect any damage caused by a sudden rupture of your fire protection system to be covered. This type of coverage includes the costs of repairing your building. It also generally covers the cost of replacing equipment and furniture.

Fire Protective Systems
Damaged pipes to your appliances are generally not covered under your insurance. However, any damage caused by water released by a fire protection system will be covered. Additionally, the cost to repair or replace the system is covered.
Flooding and water damage comes with great costs for a business. Fortunately, many of these events are covered under standard building insurance. Therefore, business owners should know what is covered under their policies.

How the Pros Clean Up After Sewer Damage

1/21/2021 (Permalink)

Two SERVPRO technician trying to get equipment inside a van If you need help with sewer clean up at home, a team of qualified professionals can get the job done

As if a flooded home isn't enough cause for concern, there may also be sewer damage on the property. Known as black water or category 3 water, this type of flooding threatens building materials, furniture, electronics and personal belongings. You should never try to handle sewer cleanup on your own. Instead, enlist the services of a professional flood restoration company to help. The pros have what it takes to make your home livable once more.

Causes of Category 3 Flooding

If you encounter black water in your home, you typically know right away to stay far away from it. This water contains raw sewage, including human feces and other hazardous materials. It can infiltrate your home from a variety of sources:

  • An overflowing toilet
  • A ruptured sewage pipe in your home
  • A broken city sewer line or a sewer backup

What You Can Do
Avoid contact with black water. Make sure you get family members and pets out of the home as soon as possible. If it is safe to do so, turn off the main water to your home, especially if an overflowing toilet is the cause. You should then contact your local Round Rock, TX, utility company, followed by a sewer cleanup crew to help remove the water from your home.

What the Pros Do and Why Call Them
A team of professionals has experience cleaning up after category 3 water, whether it's from a flooded toilet or a sewer line problem. The professionals have protective equipment and high-powered tools to remove the water from your home. Technicians then can dry the affected area. Thorough disinfecting also ensures that no harmful components remain in your house.
If you need help with sewer clean up at home, a team of qualified professionals can get the job done efficiently and give you the peace of mind knowing you have a clean, restored house once again.